Enterprise Security System (IAM)
OpenText
Identity Manager
Automated user provisioning and access control
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OVERVIEW
OpenText Identity Manager
An enterprise Identity and Access Management (IAM) system that automates "who has access to what" throughout an employee's lifecycle—from onboarding to offboarding—ensuring absolute security and legal compliance.
PAIN POINTS
Is your business bearing the risk
of manual access management?
If your current IT environment matches any of the points below, it is definitely time to switch to an automated system.
1. Organization growing beyond 500 users
Rapid growth of employees and suppliers overwhelms IT with paperwork and manual provisioning, leading to significant delays and critical errors.
2. Employees experiencing Password Fatigue
Using multiple apps (ERP, CRM, M365) with separate passwords causes frequent resets, burdening both your IT team and the employees themselves.
3. Discovery of Orphaned Accounts
Active IDs of former employees or partners remain in the system, creating critical cyber vulnerabilities and risk of severe data breaches.
4. IT team exhausted by routine tasks
IT admins lose highly valuable time resetting passwords and manually editing permissions, leaving no room for critical strategic projects.
5. Preparing for ISO 27001 or PDPA compliance
To elevate data security to international standards, demonstrating clear access history is absolutely essential for your compliance audits.
Performance Comparison
Access Transparency
Automated 98%
vs. Manual Process 15%
Provisioning Speed
Automated 100%
vs. Manual Process 5%
Audit Data Readiness
Automated 97%
vs. Manual Process 30%
OUR SOLUTION
OpenText Identity Manager
Transform manual tasks into automated flows
A central platform to manage, connect, and patch user account vulnerabilities, making your business safer and far more agile.
Auto Provisioning
- Directly connects to HR database
- Automates user access rights
- Operates quickly and accurately
Role-Based Access
- Defines clear job roles
- Controls access precisely
- Matches permissions automatically
Self-Service Reset
- Reduces calls to the IT team
- Increases work efficiency
Internal Fraud Prevention
- Controls from a central hub
- Monitors and tracks access
- Maintains usage history logs
Security Reporting
- Easily extracts audit data
- Keeps complete access logs
Automated Lifecycle
1
Onboard
Creates account instantly in 60s
2
Transfer
Updates new & removes old rights
3
Leave
Temporarily locks for security
4
Offboard
Revokes all system access instantly
KEY FEATURES
Essential business features
to keep your IT moving forward securely
Designed to simplify messy backend tasks, enhance security, and give your team time back to focus fully on core business development.
Smart Integration
Seamlessly integrates legacy systems with modern cloud to save budget.
Ready to Connect
Auto Provisioning
Links to HR data for automated access provisioning. No manual entry.
100% Less Admin Work
Role-Based Access
Assigns rights by job role, eliminating accumulated permission issues.
Role-Accurate Rights
Self-Service Reset
Employees can reset passwords via web, heavily reducing IT workload.
80% Fewer IT Tickets
Central Console
Single control panel to manage enterprise-wide access and security.
Easy Central Control
Password Sync
Keeps passwords synced. Remember one password for all applications.
One Pass for All Apps
Duty Segregation
Prevents conflicting access rights to block internal financial fraud.
Blocks Fraud Risks
Compliance Reports
Keeps secure logs and instantly generates reports for auditors.
Instant Reporting
HOW IT WORKS
Connects identity data from all platforms
Secured from a single central point
Acts as a hub to sync access data between on-premises employee databases and modern cloud SaaS, ensuring accounts are always perfectly aligned.
Identity Vault
Highly secure central identity vault serving as the single source of truth for all accurate employee data.
IDM Engine
The core engine processing access changes, instantly blocking or enabling accounts upon department transfers.
Identity Governance
Policy governance module that checks overlaps and ensures access rights comply strictly with company policies.
Connected Systems
Out-of-the-box connectors ready to integrate instantly with global popular IT apps and standard databases.
PROVEN RESULTS
Clear results for your overall business
Visible from the very first week of use
OpenText Identity Manager delivers clear value in cyber security, operational speed, and strict legal compliance requirements.
01
Instant Employee Onboarding
Access IT systems and apps from day one without waiting for access rights.
02
Reduce IT Routine Tasks
Give IT time back to focus heavily on core systems through automation.
03
100% Offboarding Revocation
Instantly revoke all access, effectively closing rogue account vulnerabilities.
04
Always Ready for Audits
Maintain tamper-proof logs and generate reports for auditors instantly.
05
Elevate to Zero Trust
Limit access purely by job role, heavily reducing infrastructure risks.
Post-Deployment Performance Metrics
80%
Drop in password reset
IT helpdesk tickets
IT helpdesk tickets
<1min
Time to provision accounts
for new employee setup
for new employee setup
100%
Complete offboard deletion
with tamper-proof logs
with tamper-proof logs
100+
Enterprise software apps
supported for integration
supported for integration
Supports international standards and compliance regulations
INDUSTRY SOLUTIONS
Designed for enterprise businesses
requiring highly strict security measures
OpenText Identity Manager is globally trusted and actively chosen by enterprise organizations to deliver maximum security and precise accuracy.
Banking & Finance
Challenge: Controlling core and branch access for tens of thousands of staff, suppliers, and external auditors.
Pass strict financial audits and block internal fraud with Segregation of Duties (SOD) controls.
Healthcare & Medical
Challenge: Restricting patient record access for doctors and nurses to specific duties and actual shift hours.
Comply with patient data privacy laws and PDPA, preventing any unauthorized external data leaks.
Manufacturing & Plants
Challenge: Managing factory software (ERP/MES) access for shift workers and external supply chain partners.
Ensure smooth production without IT delays while protecting Operational Technology (OT) from outsiders.
Retail & E-Commerce
Challenge: Strictly separating system access between marketing teams, administrators, and logistics partners.
Protect customer purchasing data and perfectly meet international credit card security standards (PCI-DSS).
Flexible Deployment Options
Choose the deployment that fits your organization —
whether Cloud, On-Premises, or Hybrid
Highly flexible to support your existing infrastructure, ensuring you effectively meet strict internal security standards and top regulatory compliance.
On-Premises
Install the system entirely on your own data center for 100% absolute control, maximizing data security and strict regulatory compliance
💡 Ideal for: Government, state enterprises, or finance sectors with strict on-site data policies.
Private Cloud
Use a Single-Tenant SaaS model with hardware managed by OpenText, offering convenience and SLA backing.
💡 Ideal for: Private companies wanting to reduce server costs while maintaining isolated security.
Hybrid Deployment
Blend connections between existing on-premise systems and modern cloud, securing everything from one point.
💡 Ideal for: Large enterprises actively migrating to the cloud, allowing both systems to work seamlessly.
Start Elevating Your Identity Security Today
Are you ready to truly protect every Digital Identity
in your organization with maximum security?
For more information, please actively contact:
Busisoft (Thailand) Co., Ltd.
Phayathai Plaza Building, Phayathai Rd, Thung Phayathai, Ratchathewi, Bangkok 10400